Forth Valley Advocacy – Frequently Asked Questions (FAQ)
What is Forth Valley Advocacy?
Forth Valley Advocacy is an independent advocacy organisation that supports vulnerable people across the Forth Valley area, including Falkirk, Stirling and Clackmannanshire. The service helps people express their views, understand their rights and ensure their voices are heard in decisions that affect them.
What does an advocate do?
An advocate helps you:
- Express your views and wishes
- Understand information and choices
- Prepare for meetings
- Attend meetings with you
- Write letters or make phone calls on your behalf
- Ensure your views are listened to and understood by professionals and services.
Will my advocate tell me what to do?
No. An advocate does not give personal opinions or tell you what decisions to make. Their role is to support you to make your own choices and communicate your wishes.
Is the service independent?
Yes. Forth Valley Advocacy provides independent advocacy, meaning it works alongside you and represents your views rather than the views of services, professionals or family members.
Who can use the service?
Forth Valley Advocacy supports:
- Older people
- Adults with mental health issues
- People with learning disabilities
- People with autism
- People with acquired brain injuries
- People with dementia
- Individuals living in care homes or supported accommodation
- People subject to mental health, incapacity or adult protection legislation.
Is there a cost for advocacy support?
No. The service is free and confidential.
What issues can an advocate help with?
An advocate may help with:
- Health and social care decisions
- Hospital discharge planning
- Care home issues
- Mental health matters
- Adult support and protection concerns
- Complaints and appeals
- Transitions between services
- Problems understanding decisions made by professionals.
Will my information be kept confidential?
Yes. Information shared with your advocate is kept confidential. However, if there is a serious risk of harm to you or another person, the advocate may need to share information to keep people safe.
How do I get referred?
Referrals can be made by:
- Individuals themselves (self-referral)
- Family members or carers
- Health and social care professionals
- Other agencies and support organisations. Referrals can be made by phone, email or through the website.
Which areas does Forth Valley Advocacy cover?
The service covers:
- Falkirk
- Stirling
- Clackmannanshire
It also supports eligible individuals in local care settings and prisons within the Forth Valley area.
How can I contact Forth Valley Advocacy?
Phone: 01324 320 986
Email: info@forthvalleyadvocacy.com
Website: https://www.forthvalleyadvocacy.com/
What is the aim of Forth Valley Advocacy?
The organisation’s aim is to promote the rights, freedom and dignity of vulnerable people, helping them have their say and ensuring their rights are respected and protected.
